Unlike the cluster which uses fail2ban to block ip addresses, if a user is prevented from connecting to star server the process is a little different. `star-server` uses the `denyhosts` service which adds the ip address to the file: `/etc/hosts.deny` However simply removing the ip address from this file is not sufficient. Firstly the denyhosts service has to be stopped by the following command: `$ systemctl stop denyhosts.sevice` Then the ip address has to be removed from the following files: `/etc/hosts.deny` `/var/lib/denyhosts/hosts` `/var/lib/denyhosts/hosts-restricted` `/var/lib/denyhosts/hosts-root` `/var/lib/denyhosts/hosts-valid` `/var/lib/denyhosts/users-hosts` The denyhosts service can then be restarted with: `$ systemctl start denyhosts.sevice`